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FAQ

Q1: Where is your factory located? How can I visit your factory?

A: Our factory is located in Yongkang City, Zhejiang Province, near Shanghai Yiwu and Hangzhou, with very convenient transportation. Warmly welcome to visit our factory. You can transfer to Yiwu Airport, Shanghai Airport or Hangzhou Airport, and we can pick you up by car, or you can take the high-speed rail to Yongkang Station.

Q2: Can you provide samples? Is it free or does it cost extra?

A: If it is a small sample or material sample, we can provide it for free. If it is a customized product, we will charge a certain sample fee and shipping fee first. When placing an order in bulk, 100% refundable.

Q3: How long is the delivery time?

A: We will arrange production immediately after receiving the deposit. If we have stock, we can arrange delivery within 2 days. Usually production can be finished around 20-25 days. In case of large quantity or urgent need for special order, it can be negotiated.

Q4: How about the price? How to guarantee the quality?

A: On the premise of ensuring the quality, we will give a competitive price according to the requirements and specifications, you can try to send an inquiry.

Q5: Can you provide OEM or ODM service?

A: Sure, OEM and ODM orders are warmly accepted.

Q6: Can you help me buy other products and pack them in containers?

A: Of course, we can provide customers with one-stop service, including purchasing other product types.

Q7: What information should I provide about the product when sending an inquiry?

A: If you have detailed specifications or drawings, you can send them to us directly.

If not, you can check the following points for your reference.

1. The size and panel thickness you need.

2. Order Quantity

3. Special requirements for products or accessories.

4. It doesn't matter if all the information is missing, we can recommend it to you according to your market and other customers' requirements.