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1. Q: How do I know your floor is consistent with your description?

A: Our principle is quality first, free samples for your evaluation.

Before production, we will also send you a production detail sheet for your confirmation.

During production, every step is strictly controlled by QC team, Floor Score, CE certificate and SGS can be sent for your reference.

2. Q: Can you provide floor accessories?

Answer: Yes. We also provide supporting profiles such as skirting boards, EVA panels or cork, and we promise to provide you with one-stop service.

3. Q: Are samples available?

Answer: Of course. Free samples are provided. You can choose samples directly from our stock, or we can make samples according to the color design you need.

4. Q: What is the average production time? How can I get the floor in time?

A: Our average production time is around 10 days. We have 4 modern production lines to ensure your delivery time.

5. Q: Can you provide packaging design according to customers' requirements?

Answer: Of course. We can print the packing box according to your requirement. If you need, we can send popular designs for your reference.

6. Q: Can you OEM or ODM?

A: Yes, products can be made according to your requirements.

7. Q: Which payment methods do you accept? How can you guarantee that I can get your floor after payment?

A: Our payment term is 50% deposit, and the balance is subject to the copy of the bill of loading.

This means that we will not receive the balance until the floor has been shipped to you.

8.Q: How do I know the shipping cost and tariff rate?

A: We have been cooperating with well-known shipping companies and have rich experience in customs clearance. We can show you the detailed charging standards.

We can also provide customer clearance service if you need.

9. Q: How can I install your floor?

A: Installation guide book and installation video can be sent to you.

10. Q: Can you provide sample book to help me promote?

A: Yes, we can design and provide a sample booklet to help with your promotion. We believe that if you sell well, we sell well.